Hi there, my name is Daniel Neely. I am the Manager of Community Resilience at the Wellington
Regional Emergency Management Office here in Wellington New Zealand. I am here with
Daniel Aldrich, professor of political science at Perdue University and we are here today
to talk about social capital. Daniel, Welcome. Thank you very much for having me. Can you
tell us a little about yourself, briefly? Sure. I am this year in Tokyo Japing, working
on a Fulbright professorship there and studying the recovery from the 2011 Tōhoku disaster in
Japan. As you know, on 3/11 there was a tsunami off the coast of Japan that struck and killed
around 17000 people and set off a nuclear meltdown as well in Fukushima Daiichi . So the process of
recovery has been really slow one there. For the last 2 years, I have been helping to understand
what factors speed up or slow down the process of rebuilding people’s lives along the coast.
And what are some of the findings that you have come out of Japan so far with? Well some
of the things are pretty intuitive. Like we know for example that mortality, people who
were killed often were killed because of the height of the wave. Higher wave means more
people that are killed on the ground. We also found some interesting results with social
capital. We found that communities that are better connected locally, people who had more
connections, more trust in their neighbors; those communities seem to do better in their
survival part of the disaster and the recovery part. That is they had fewer people killed
because there is more information and more trust about the evacuation notices. And we
also found the process of rebuilding itself went more smoothly when local communities
were both actively involved and trusting each other and the central government. That’s
really quite fascinating. Are there some examples you can tell us a little bit about, exactly
what that would look like? Sure. So we know in many cases there only about 40 minutes
between the sirens going off announcing the tsunami was coming, and arrival of the wave
itself. So in that 40 minutes if you were healthy and able bodied, getting out was no
problem, you could walk out maybe 2 or 3 kilometers to a shelter far above the tsunami height.
But if you were elderly or infirm, or in a bed getting out in that 40 minutes was very
challenging. And many times people we talked with told us that they only survived because
a friend, a care giver, someone who was living nearby knew they needed help and came to help
them out of the house. so that very process of survival itself is a function of knowledge
of other people, or neighbors, of friends, of family who could come and help you out
in that process. Then as the recovery started up several weeks later, after the search and
rescue was done, we found many people who felt connected to the community they stayed
behind and helped. individuals that felt less connected, who felt isolated often would move
up and go someplace else, maybe further inland away from the vulnerable areas, to big cities
to where there are more people living nearby. If you felt connected though, if you had a
sense of place, if you had friends and family who tied you down, then often times you chose
to stay and rebuild. So often times the community involvement come from areas where people felt,
this is my home, whatever the costs are, psychic cost, financial costs, time costs, I’ll
stay and fix things. So with this idea of social capital, maybe you can just tell us
a little bit more about what social capital is and how it applies to this field of disaster
research. Sure. So social capital simply put is the tie that binds us to other people.
Many of us have friends on Facebook; we have friends at work or friends in our neighborhood,
so those are types of connections that provide both information, of course, and relationships.
So maybe I’m looking for informati0on on how to get things restarted after a disaster,
I’m looking for help in moving my home to a new place, I’m looking for a place to
stay while my house is being fixed. So often times these kinds of connections that we have
to friends, to neighbors, they provide resources that we need, like information or a place
to stay. So what we found is across time and space in Japan, in India, in America, and also
in New Zealand those social connections play a critical part in driving the recovery process
forward. You mentioned that social capital has played a role in New Zealand; can you
describe that a little bit for us? Sure. So what we have seen is in parts of Christchurch with the
very active communities or very active NGO’s. We have some simple examples, things like
greening the rubble among other things or the student army. where there have been large
numbers of local volunteers, people getting involved, giving blood, helping out, picking
up garbage from there area, making it look better. In those communities we see a very
active bottom up involvement, and a concern you might have would be is if it’s only
a top down approach to building; that is if the government says we are building these
buildings in these places, that’s not really driven by a local needs or local concerns.
And what you see is a bottom up process; where the local communities, who are really interested
in improving and maintain the quality of life, they want to get involved, they want their
voices to be heard. Communities like Greening the rubble, the student army, those are local
initiatives the little time bank processes, they’re ways of improving the quality of
life more than just having building rebuilt but having those relationships and friendships
rebuilt. Right. So when you say governments should take, or maybe recognize more that
bottom up approach, what does that look like from a policy point of view potentially? So
ideally we'd have citizens involved in every aspect of a disaster recovery, including the
planning stages and also the advisory stages. We want to get feedback from the local citizens.
How are things going right now on the ground? it’s often hard to tell if you’re working
in a civil servants agency or even a private organization, what’s really going on for
local residents who maybe waiting 1, 2, or even 3 years for an insurance settlement and
for information. What will their lives be like in a year? Often times their involvement
in the community and their involvement in the planning gives them a sense that their
voices are being taken seriously and they have a better sense of the future if they
know concerns about a better or greener neighborhood are being taken seriously. Maybe they will
decide to stay, or they will relocate elsewhere. And right now we are beginning to collect
data on relocation; from which neighborhoods, which areas have people been relocating and
to where are they moving. we are finding, of course is people are leaving the red zone,
the areas that are unsafe, but we also find certain neighborhoods seem to be drawing in
people and others don’t seem to be drawing them in. the question for us scholars and
as policy individuals is to figure out why do some neighborhoods seem to attracted new
people and bring back residents, when other ones seem to be, just perhaps maintain whatever
population they had before. Right. So what are something’s that people in their own
communities can do to increase social capital? So we hope people would want to get involved,
and get involved in everything from school organizations. Like a parent teacher association
a PTA, maybe a local club, religious groups, churches, mosque, or synagogues. Maybe there
are local NGO's involved in planning helping the elderly. Those are ways people can really
give back to the community. What we found is a person who gives back; get a lot back
more than they give. of course they have to give their time and there effort, but often
times the friendships that they form, the information that they create and the relationships
they form, those give them back a lot over the long term. So someone, for example, might
have felt isolated and alone in a community. by getting involved in a group, weather religious
based or sports based, school based NGO based, that involvement gives them a feeling of bigger
than themselves. That often helps someone who is elderly or infirm really connect and
reaffirm their lives even after a disaster like the one in Wellington, sorry Christchurch.
Are there any other components that they can do to get more connected or better prepared
in their community? There are a lot of things we think people can do; the first would be
simply to get to know your neighbors, you know often times even in very close knit quarters
like those in Christchurch and Wellington; people might live for years and not really
know their neighbors very well. Their last names perhaps a cell phone number; we found
that information is really critical. We saw in Japan and in America most of the people
whose lives were saved soon after a disaster, was saved by neighbors, not by professionally
trained first responders, by firefighters, or by police officers. They were saved by
people who lived nearby and knew where to look for them, if the house had collapsed
or they needed help with things they needed. Like if you need a wheelchair, you need medicine,
if you’ve got young kids in the house, maybe only your neighbors know that information;
the police don’t know that information, the central government doesn’t know that.
But your neighbors can come and help you, if they know that you need help. So we found
that, I mentioned already, that in Tōhoku people were often saved by neighbors. Similarly in
New Orleans after Hurricane Katarina, the people who saved lives, often were people living
nearby who had boats and could offer their services. So the first stage would be getting
to know your neighbors on personal bases, making that phone call, Knocking on the door
just saying hello. But communities themselves can also do things, they can have festivals, associations,
mayday, events outside, and I think that will get people out of their homes and into some
broader social event. It may be a sports activity, could be a barbeque. I know here for example
in wellington, some organizations have been giving out grants actually to help encourage
those local connections. So that would require of course local interest, along with the recognition
by policy makers its worth supporting these kinds of processes. What are some of the things
that at the central government level, we can be considering to increase the concept of
social capital? Even though central governments are good at spending money on big programs,
so big spending projects, large buildings, clearing the rubble, that’s things governments
are good at. It’s harder for a central government to think about connecting to local residents,
I think this is really where we need local organizations and NGO’s, people connected
on the ground. Part of the central government’s plan should be to think through, how do we
better connect not only our policies that are ongoing now, but future decision making
as well? What we found around the world is, where local citizens are better involved in
the planning process, they feel they are more connected to it and they support it. We know
for example, in Christchurch Cera C-E-R-A has amended to exist only until 2016. If they
have been doing good things until then, but there is no by in from the local community,
it won’t matter as much come 2017, 2018. We know that communities recover over not just
over months and years but even decades. So in the years that come, it would be fantastic
is Cera thought through ways to connect is policies to abide on the ground and to involvement
from citizens. it could be advisory groups, it could be citizens on planning meetings
themselves, or at least having a more open flow of information and transparency so citizens
really feel they a voice and a part to play. What are some of these things here in wellington
that we are doing or can be doing that can increase social capital and maybe make some
of these connections stronger? So there has been a great outreach program from organizations
like REMO that have really made an attempt to get to know especially communities of citizens
here. Faith based communities, immigrant communities, community of school kids or elderly, those
are populations that often are pretty insular, they might not have connections elsewhere
and I see a really strong attempt locally to make a connection to those communities
and to maintain those bonds. Right and this is before disasters. I think a big thing to
think about is not to wait until a disaster strikes to build up these connections, but
to prepare for it ahead of time. Of course you want to have water and food in your houses
and have emergency numbers, but beyond that simple preparation, reaching out to neighbors,
reaching out to NGO's this is one way to prepare for disaster. I have also seen a lot of great
works; the Blue zones here-Tsunami blue lines- yes the tsunami blue line has been a great
way to involve local citizen themselves in an educational process. You tell them; look we know there
is a risk, what are you going to do about it? And the process here in wellington at
least, meant that the citizens said this is our way of remembering on a daily bases where
the vulnerabilities are and where it’s a safe zone. That’s a great privilege to be
expanded, not just Wellington but across the country. Nice. Daniel, I understand that you
have recently written a book on social capital and it explains this concept more in depth
with examples that span the last century and examples around the world. The title of that
book is called "Building Resilience Social Capital in Post Disaster Recovery". Can you
tell us a little about that book? Sure. This came out of personal experience. In 2005,
we have moved out to New Orleans and after about 6 weeks there hurricane Katerina came
and when the levies broke afterwards, our house, our home, everything we owned was destroyed.
I had a lot of time to think about the process of resilience and recovery, and it became
pretty clear early on that while the central government clearly wanted to help, it by itself
couldn’t do enough and private insurance also wouldn’t be enough; in our case we
actually didn’t have insurance. So the recovery process for us personally was one of friends,
friends of friends, and networks offering advice, offering assistance, offering places
to stay for us and our children. So this book is really grown out of my attempts around
the world to understand have other survivors in other communities had the same kind of
involvement in social networks. And I think the answer is to a large degree, yes. Whether
in Japan, or whether in India, or whether in America; these networks are critical drivers
of recovery. excellent, and having read the book myself I'd say anybody that is even half
way interested in this concept, wither from a policy or practitioner point of view, it
is definitely worth the read. It is very informative, and provides excellent examples from a practical
of how important social capital is in our communities. Thank you very much for contributing
that to our sector. Thanks for reading it. finally, if people want to find out more about
some of the work and some of the research that you do and some of the ideas that you
have, where can they find this information. Sure.
Thank you very much for coming out and spending some time with us in Wellington.
It’s been incredibly informative for everybody that we’ve been taking you around to talk
to. Thank you for having me.