Practice English Speaking&Listening with: Digital Discussion with Jan Logie MP Domestic & Sexual Violence during the COVID 19 Response

Kia ora koutou. Ngā mihi nui kia koutou.

Ko Jan Logie ahau. I'm a Green Party Member of Parliament and have been in Parliament since 2011.

and one of my big areas of passion and focus has been around our work to end domestic & sexual violence.

So it's a real pleasure for me to host these amazing people who I will introduce you to in a minute,

for a conversation about domestic and sexual violence during the covid-19 response.

Just to acknowledge that this can be a really tough conversation, but it is a really important one,

especially in times of crisis.

And on that note, I will just acknowledge that for some of you listening, that this may at times be triggering, or

or uncomfortable. So please do look after yourself and hopefully on the

screen right now you will see phone numbers for help lines and do make sure

that you reach up to those if you are feeling uncomfortable.

Take a break from the conversation as well. You can always follow up with a direct email

because we're happy to talk at any time. And share your insights in the chat.

I know that the people are part of this conversation want you to be well and

feel nurtured or empowered by the discussion tonight.

So that is what I hope for all of you listening.

So, now that we're all on the same page hopefully and know what we're talking about tonight.

We'll open the event with a karakia and so...

Kia tau te rangimārie o te Rangi e tū nei

o Papatūānuku e takoto nei o te Taiao e awhi nei

ki runga i a tātou. Tīhei mauri ora!

This translates to as "may the peace of the sky above and the earth

below and the world all around us rest upon us".

And now I get to introduce briefly - before you hear from them - our wonderful panellists, who are mostly.

Who I've known actually, all of them, for quite a few years now. Which has been my great privilege.

And people who I'm really inspired by, many of whom work in

my own rohe and around the Wellington region, Porirua. But not all.

We have people from much further afield tonight as well.

So, we have Kyle Rayner from Wellington Rape Crisis, who's waving.

And Russell Smith and Joy Ti Wiata and from Korowai Tumanako - excellent!

Connor Twyford from Wellington Sexual Abuse HELP Foundation.

And Caroline Herewini from Whare Tiaki Wahine Refuge - Porirua.

And so, tonight we're hoping, in the short time that we've got, that we're

going to cover a few questions.

so the first thing is what happened in the last five weeks?

What services are available and will are there likely to be changes as we move into level 3?

And to hear from the panellists about any advice on how we might get involved in preventing people from

causing harm. Or, supporting those who may have experienced or be experiencing harm.

I'm also keen to know about any lessons that they may have learnt over this time,

and what they want to see in the future.

And there'll be an option, hopefully, if if we can get to it, to have some

questions at the end.

I also need to say that this is a conversation that

I'm facilitating as a Green MP for the Green Party and because as

part of our kaupapa, we're always looking for ways to engage and listen to

the knowledge and experience of the experts in our communities.

Which I think is where the real knowledge lies.

I will talk super briefly - already I'm sick of my own voice - but I will talk super briefly

about what government has been doing

and if you've got any questions about or that are are related to government or

specific departments, I've got a team on board tonight who are taking note and

we'll feed back those questions through the appropriate channels.

But I'm not in a in official government role tonight, so I won't be answering them tonight.

Okay, so I want to start by letting everyone know that services are still available

and for people who need them. Even though we're all at home this should not

stop you from reaching out the help if you need it and that's been one of the

key messages that we've been trying to keep emphasizing over the last five weeks.

Because overseas evidence of, and even after Christ church, we realized that

was one of the key problems, was that people were unsure whether the help

would be there in that situation. And we've focused on trying to make sure

that our frontline services, including the police, know that this isn't an

exceptional situation. That actually we expect everyone to take the action as

they can to keep people safe. And that the use of violence is not normally

acceptable and it's not acceptable now either. Even though these

are difficult and stressful times. And so part of... We're hearing from our community

organizations tonight and part of what government has had to do is get some

more resource to our frontline services, because the reality is that their

baseline funding hasn't been, wasn't, enough to be able to ensure that they

were able to respond to the needs of their communities appropriately in this time.

So government put twenty seven million dollars, with twelve million of

that focus specifically around family and sexual violence response and we may

hear about how that's been flowing through to the community tonight or not.

We've been focused on trying to link our specialist services with some

of the essential services like supermarkets or pharmacies and looking

at ways where we might be able to make it easier for people to reach out for help.

help so there are just the kind of the introduction about what government's

been doing but as always the real points of change and hope and safety are in the

relationships in our communities and the people who know that best the

people we have here tonight to talk to you to share their experiences.

So I am very stoked and I want to acknowledge too that and there are people who may be

joining this call who also work and any number of these agencies right across

the motu and just, I just... I know how long people have been working in this

area and in a way with I've been really under-resourced for the work that they do

and how hard that has been. But people's absolute commitment to hanging

in there because they know that the lives

and the dignities - dignity of the people that they support requires them to do that.

And I just have so much, so much love and respect but all of your work

and just want to start by thanking you for that. So, on that note, I'm going to now

hand over to be and get a drink of water. But I'll hand over to the wonderful

Caroline Herewini, for you to tell us a bit about how you and

Whare Tiaki have dealt with the lockdown.

Caroline Herewini: Oh Kia ora Jan. [ speaking maori ]

[ speaking maori ]

[ speaking maori ]

Kia ora whanau. Nga mihi mahana kia koutou. Ko kariaaina herewini takoa ingoa...

Kia ora everybody. I think what's important in this space - ko whare tiaki - is to maintain that we

are a Kaupapa Maori service and we're here to protect the whakapapa of our whanau

and our kaitia and that comes as reflected in our kaitiaki obligations

and responsibilities. And what is paramount is around protection

participation and partnership. I think what we've observed as one of the huge

learnings that we've got out of this is whanau resilience and whanau kotaki

is what we've seen throughout this five-week pandemic. So maintaining our

protection around whakapapa is what has been key to our rituals of engagement

through the entire process and engaging meeting with not only the EOC civil

defense response, ensuring that whatever come through the multiple ways that we

can be contacted as insuring that those protection,

those protection systems, protective systems are in place and that

the rights of our way wahine tamariki in their whanau including thei, including

their partners are intact. What has been important is that it's been business as

usual for us and that our public and our community, our whanau knew how to get hold

of us through many systems including, you know, our 0800 crisis line , through safe side

through the police 105, through the community response team so that it was

business as normal or us

And even though the main office

might have been closed that all our services. I think the main important one

is that you could call for help, you could call for support no matter

what time of the day, no matter where you were at. that you could get help

and support for you and your whanau.

I think it was also really important that whanau all also realize that,

you know, in your bubble there was also

your animals and that they could be taken care of as well. I mean huge

indicator, there multiple indicators around flags and it was really important

that in the bubble, is that they were already restrictions and that at any

time it look like your bubble was going to to burst that you're whole

family had access to getting support. Protecting whakapapa,

protecting whakapapa is what we do. And, in multiple ways, whether that have

been in your home, in our home, in our whare

or in a motel. Any place that we needed to get you out, get to you, there was a

process in place. I think that was important to know.

Jan Logie: Kia ora, thanks Caroline. So I'll pass now to Conor and Kyla, and I'm interested to

hear how it's been in terms of the work you are doing around responding to

sexual violence. Can you tell us how you've been dealing with the lockdown

and what's happening out there and what you've learnt?

We'll start maybe with Conor.

Conor Twyford: Kia ora koutou. Thanks so much Jan for organizing this

Wwe were talking about in the when we were getting ready for this panel how

great an opportunity it is for people who might not normally be able to come to

meetings to talk about this issue, to actually be able to do this, so you know

technology keeps being a new way to connect with people and I think that's

one of the positive consequences. So, welcome to the people out there.

Kia ora koutou, I'm Connor Twyford. I'm the Chief Executive of Wellington Sexual Abuse HELP.

HELP has been around since 1985 and our vision is to end sexual violence and

Aotearoa along with our sister agencies. We support survivors of sexual abuse,

their families and whanau across the Greater Wellington region. That's anybody

of any age, gender or ethnicity. We have a crisis line that runs 24/7 we have a

small team of social workers in a team of counselors who are there to help people.

And like Carolyn, we moved pretty fast. We got into business as

usual quite quickly then we had to. Like a lot of people, that meant at level two

we all moved to work from home and but we adapted very quickly and we're still

here for the people who need us and it is, I think you said Jan, unfortunately

sexual and domestic violence doesn't stop because of a pandemic. And if

anything we expect a lot of people were having a very difficult time.

So what that looks like it HELP is that our Crisis Line is still going and our

Social Work team and our counsellors are still going and, you know we're

pretty innovative in the not-for-profit sectors so we've learned how to use Zoom

pretty fast and so have our clients. And for some people that's

difficult they may not have the resources for that and for other people

they've adjusted really quickly. What have we learnt and I hand over to Kyla

very shortly, look we got some feedback quite early on that some people thought

we were too busy to take a call but actually that's what we're there for and

we really want to encourage people to come forward.

It was great that the government classed as an essential service, I think it

recognizes how serious the problem is and we're used to thinking around

corners and they're not for profit sectors so we got moving really fast.

I think the government's response to the COVID has been very clear and that's

enabled our agencies to be very clear and quick as well. And I guess just to

wrap up before I hand over to Kyla, one of the things we've learned is that for

some people in lockdown they've been dealing with anxiety and PTSD and

depression for a long time now and they've developed some pretty good tools

and techniques. And for some of those people those tools and techniques are

coming in very handy now and for other people it's not so great, like every

household, every person's experience of sexual and domestic violence is

different, but the important thing is that people seek out help, all of

our agencies help and when they need it because that's what we're here for. Kia ora.

Talofa lava everyone. I'm Kyla Rayner. General Manager here at Wellington Rape Crisis.

Thank you so much for thisopportunity and it's real privilege to

sit alongside these other people that are doing this incredibly important work.

So we also move quite quickly we were very fortunate

to have our services manager Sandra Fuller become quite interested in this

global pandemic at the end of January and we saw it as a really good opportunity

to look it out our business continuity plan which I'm incredibly grateful for

because it meant much like everyone here we were ready to respond immediately and

move to remote ways of working. You think about how do we continue to engage with

our current clients and let them know that there are these other ways that we

are able to deliver services. So we're very much open, we're still doing

counseling in Social Work. We are absolutely taking your clients, we are

absolutely here to talk to family and friends of survivors around some of

their concerns and how they might intervene. And while that doesn't look

like the face to face work that we treasure in this space, being able to be

with someone in the physical presence, that's been really difficult for some of

our staff to come to terms with and find new ways to work around. But like

Caroline was saying earlier technology has enabled us to have these other ways

of working with people so we're

doing Zoom sessions, we're calling people on the

telephone because they don't like Zoom, we're texting people, we're doing email

email support and we have be able to maintain our engagement with all of our current clients,

which I think shows the value of having the support in people's lives and the

fact that we work with people holistic ly so we're interested in the ways that

co19 have exacerbated or made more complex some of the problems that people

were experiencing in your lives so it's been a real change we've got a really

strong and beautiful culture it out you know replace and not being able to be

with each other to home each other through this work has been something

that we are thinking about all the time and thinking about new ways to be there

for our clients but also to be there for each other and their starts one of the

immediate learnings is for us absolutely the valuable national networks so a mess

of shout out to tourists and all of the incredible work

people across our city are doing and the people in the national office to provide

us with the right guidelines to create a space for us to share knowledge has been

incredibly critical to having a really evolving and innovative response to all

the different challenges that we're facing it also shows us the inequities

that cross our country so I always recognize the privilege of operating the

service on Wellington and I know that that's not the case for some of our

other communities where they're looking at really low staff capacity and about

how they can continue to deliver service so a big shout-out to all of those

people operating within those those kind of parameters as well completely support

but econo said about the government of the response it's been really good to

work alongside the really clear levels and we've seen you know some funding

come along to help us operate in this new way and also provide our clients

with been a wreck around support to address some of those wider social needs

as well so I really felt that sense of urgency to get stuff up and running and

I think one thing that that's made us think has we'd love that sense of energy

energy and urgency all the time because this has been a crisis for you and all

of the time and so to see that release of funding to see our ability to work

with whole families and address these social needs their impact on the other

ways they've been working through the trauma has been fantastic and I'd love

for that to continue in for us to all seats that that there is a Regency and

there's also stuff that we can do to respond to that we where I was Mel or

Kylie that's really nice and linking in in terms of the difference experience

from Wellington to other places around them also is a perfect segue for me they

had hand over now to Russell and joy from the far north around your

experiences and of working there and what you know also about what else is

happening around the mortal for Koko Kumari tena koe total court I knew it

well come on out what a keytar on out here at

our TV Nigel what is our coming out he put a king I happy

kataoka wait oh my god joy period that's a good one

I'm a code read record item local with Russell and he will take the other part

of the conversation shortly we are a k-pop Ahmadi sexual violence service

specialist service and we do offer a range of prevention services as well as

in particular we work with people who have head for participating still and

harmful sexual behavior or are thinking about it so yeah so along with crisis

support work and various other things such a range of sexual violence services

so in terms of what's happened since lockdown and I think Kyle is quite right

we because we're all involved in crisis support responding to crises it's been a

reasonably seamless transition to this period of time and during our mahi and

of course we had to learn about zoom and other technology as we discovered

earlier this afternoon one thing that I've learned in particular is that I

start placing over your knives spoken for a bit too long you know there we've

still managed to stay in touch with clients some who don't

shouldn't have access to the Internet we are making phone calls with we've found

in particular that we have been able to build even closer relationships with

other services we've been meeting with them regularly on soon and it's been

wonderful because as well as banana panel we have also been able to share

the ideas you know the innovations that have been happening around the country

among family services we just think how people are absolutely awesome if I know

a given awesome feedback and we are able to you know rearrange

practice or learn from their feedback as well as from each other we'd be staying

in touch with the other services and typical cottage we have a close

relationship with and as well as for example we work with the school so we've

been staying in touch with schools organizing projects for when the

restrictions ease up a little so basically we're doing pretty much the

same we're running a group and without Tommy by so much it's interesting

you know we do things a bit differently shorter sessions and more frequently

there's probably what we're doing one of the things we've found is with some la

notte here feeding bait that they prefer to meet by a zone so that was a really

interesting finding that it may well inform our work as we go on even when

restrictions are lifted but in a real hand over to Russell he's more speak

about pensively iconic I take we may meet a minor chord so local for Tim one

new key Aldrich Midori and Renato or Kumar tour to Pune Hawaii 90 budding

arterian wrote our walkie okuu helping my being I think I keep on

one or Takuya we i cure a fan a russell smith oh hey what we've seen is really

effective and enhanced responses by a number of k-pop ahmadi services around

el monte they're moving quite quickly by

anticipating the distress coming from the co vat19 pandemic followed by the

level four lockdown simply put coping for Marty services

expected over nineteen tiered another level of trauma and difficulty to an

already traumatized and troubled community so that's what was seen well

as Lance is that what we anticipated and planned for actually week so in simple

terms we made contact with all the farming communities in our multi I ought

to lock down normalized and what to expect what they could do and how

together we can get straight us together because coca for Marty prioritize for no

guitar in connection with far too and services for many years prior to the

pandemic we look to the fuckup of other damaging national and international

events it was the phenomena that held our I'll find it in tequila over those

very difficult times and we of those events tantras so we used to pandemics

yes the trauma is very evident in life and so other people and we work with but

we pre reaped and one layer the pandemic would bring to them sokurah shout out to

the Maori wardens and Maori women's Welfare League ropes around more to

because they mobilized incredibly well across this time particularly in remote

areas here on and she attitude in particular group here has really

responded to far know that you know there's a particular time follow that

need help and thus lockdown period so yeah it's not just services that have

responded well here but the community groups in general

hi thanks for that and um I see some questions are coming through in the chat

that we'll get to later for people who have just joined in after we started

we've just been hearing from some of our incredible frontline organizations about

how things have been for them and they're people that are supporting over

the last five weeks and we're next we're going to be talking about what might

change in level three and what actions individuals might be able to take or to

support people they know and but I also just want to flag out that I did see

come up in the chat and acknowledgement from at least one of the people watching

for all of the work that you do and I want to add my acknowledgement to them

again after hearing and about their amazing adaptability and that commitment

to support our communities Fano and individuals so I guess the next question

which I'll just kind of leave as and open for anyone to jump in on is for

your agencies and the people that you're supporting will anything change as of

midnight tonight when we move to level three beyond if they're lucky enough to

have the money being able to buy takeaways so feel free just to unmute

yourself and jump in for this we certainly don't expect much of a change

apart from the isolation with issues that we're experiencing in the places

like the hokianga East and East and West Tokyo in those areas we do have concerns

and that you know we we would have hoped that telecommunications they would have

got up there and put up some extra sites and all that so that we can get into

those spaces and unfortunately they haven't done that but apart from what

we're doing now we just for us be more the same until at least we get down to

level two

we we don't expect a changes of what we're doing in particular but we do

think that perhaps there might be an upswing in reports now that once the

lockdown lifts a crisis line went a bit quiet for a dip stash and that was

really concerning for us social work in counseling has been pretty constant but

yes we because there's sometimes a delay for people in reporting sexual violence

we're wondering if we're going to get a bit of a bit of a flood of calls once

the lockdown lifts so we've we've been gearing up for that and talking about

that a lot you know we're very much the same as managing however more Connors

saying so our service delivery delivery will look very much like it looks

currently and and while we've been able to remain engaged with all of the people

that we're working with we had seen my dad romantic increase and our new

intakes and for people who we work with a lot of people who access us for

historic sexual abuse and so a lot of those people may feel like they want to

wait and see what happens post label for in terms of contacting us and with

people currently living with the Harmony home aya mentioned they are considering

and using those strategies and trying to amplify those particular factors

currently while we're in these restricted and quite uncertain times and

we anticipate that we will see an increase in new clients as those legal

stuff to come down as well

I'm killed oh yeah and so what we've seen well one of the action scenes is

over that we we although refuge and we've had zoo meetings around as a

movement and as voted Marty and we've seen an increase and demand in city

areas and and I believe that's because of you know access to service that I

mean I've got calls from party leader who has limited access and you know

asking for you know some some ideas and tools around around engagement and and

so I can see the different levels of participation from our far know and rule

and city areas I can see I've seen you up taken there but one of the concerns

that we've had and put either/or in lower north as the clustering or far

know now that normally out of covert nineteen the clustering of way near now

coming out and seeking help my concern is that we have put you to us more but

either us more and and appropriate residential care needs to be sought and

all the safety factors that need to go alongside that and even though it may be

short time than it needs to be an appropriate facility and so my concern

is that in level three as access to those appropriate facilities what's also

come out and level four to three on the ground as the amount of the

level or institutional institutional control and control over Maori woman

over Maori woman with the threat of losing their children has been has been

apparent worse with time with a time frame as an excuse to move plans fruit

so when we're talking about protecting fucker Papa we're also talking about

Cochiti obligations to keep farno together and clean frames use as an

excuse to miss you know a process out and so it takes me back to quality

altitude it takes me back to you know far no agreements at you know and

falling through their process so yeah going from four to three business as

usual but with these constraints in place as well as the bar that Caroline

and just a thought God will have substantive questions at the end if we

get time but just I did see flesh up and the chat a question somebody wanting to

clarify what your meaning about clustering and if you can just talk a

little bit more so groups of groups of whiny you know like Greece that you

normally wouldn't see coming all at once but from one group of waning and put in

a small so I want to go into the naming blaming shaming things because it takes

courage and bravery to step out of a space it takes a home you know amount of

courage and so what we've seen is another layer within the bubble once

its base and so once one comes out one two three four come out and so you know

we're very grateful for the pier that MSD gave us but I can guarantee you that

should this continue yeah that's going to go nowhere and we're back to

frontline services being under pressure again and back to frontline services

like refuge who do 24/7 who are there to pick up that phone when everyone else is

having asleep and to respond we have to put them somewhere somewhere that safe

and responsive you know if we want to be solution focused with these outcomes

around covert posts then we need to be serious about what the solution is and

have the appropriate resource to follow through otherwise receive myself you see

the owner to fail again and we're forever-ever-ever asking for permission

can we please have this can we please need this we need this to

do that thank you and you know that is one of those points

that I think we've been hearing from people of experienced violence or of you

missed violence even been a wanting help as well as all the advocacy

organizations for a long time as that help is a whole lot of things you know

it's it's sometimes it's a roof over your head sometimes it's the support

person sometimes it's a specific kind of counseling sometimes it's food and I

think you've all spoken to them in different ways really clearly and just

wanting to bridge now a little bit around so we've had a bit of a

discussion around and the amazing work that you're all

doing around providing that crisis response but I'm always keen for us to

also hold the conversation about prevention and of course crisis

particularly through this time it has to be front and center but I think if we

lose sight of the need for an action to prevent violence then you know we're

condemning ourselves for it to keep repeating so I'm really and I think I

know everyone in this conversation was always holding that view of the

individual and the farno and the community and the layer of government

and the intergenerational perspective all of which impacts on individuals and

farno so I'm on that kind of leaden handover to joy and Russell because I

know that you do quite a lot of work around prevention and then others can

come in if you want because I know you've got lots to say on this day I'm

just about I guess what you think we need to do to bolster our prevention and

support of crisis response and early intervention and when working with

people who are potential

islands or on that pathway to use in violence to hurt someone yeah thanks

Jane one of the principles of effectively utilize in prevention in

developing prevention models is understanding the pretext and the post

effects of violence victims and survivors their experience of their

lived experience of the EVs that they've had to injure and similarly

people who practice abuse in harmful sexual behavior experience of the

violent behavior however like many they need support to prevent in

we utilize this information combined with the therapeutic and clinical Marco

Donna Marti knowledge to support those who practice violence in a harmful

sexual behavior so in a prevention space we employ this information and

intelligence all Lakoff from experts who practice violence and harmful sexual

behavior we combined both victims survivor in perpetrators in violent

harmful information to produce messages and education for Farney that they can

easily apply in their own environment you can't identify a fiend or person it

does happen by how they look you can only identify it by behaviors and

particular behaviors if you can identify them really quickly on another usual

eyes what we know about prevention to support and enhance failing community

services such as capable money services and to--are services one of statute is

spaces we work in is and then in the police bench and primary

prevention is within New Zealand place the front mind adults and child sexual

assault teams across the multi triage and and supporting place on managing and

active sexual violence cases etc so to preempt some of that stuff I'll hand it

on to pass on to join the artistic how people can be supported if they use

violence or thinking about using violence

okay so just a couple of really clear messages to begin with if you are using

violence stoppage it's the first prevention message just stop it and stop

it now if you're thinking about harming don't it's that simple to begin with and

what we would really encourage people to do in terms of ensuring that how doesn't

fear or no more harm appears as to talk to somebody we know it's a really

difficult conversation to have and there's a lot of fears around that such

as that you can call there are other services if you've got someone you can

speak to you see most people will speak to their friends that have been harmed

you know with your family have been harmed but when you've been doing the

harm and the number of people you feel you can speak to is very tiny is

diminished because it's not something you want people to know about so if

you're ready to get help and we hope anybody there is listening tonight might

want to get help well want to get help then we'd really encourage them to take

good use of some of those help lines that are available call us call us now

we also along those lines you know even within the lock down at the different

restrictions if you have been doing harm or you think you've been that you might

do harm then you need to get out of your bubble and there are services like ours

that will support you to remove yourself from your bubble safely because the

people within your bubble need to be safe children can't remove from a bubble

but you can as an adult or someone who's been harming and and we want to reassure

farrotto that it's you know we realize it's really confusing and there's a lot

of fear around how that they might people may be treated in the system

there are services such as house and the others that are represented here that

will walk you through the system that will ensure that you get on the track to

being safe again in your community and then your final so in terms of what you

know so that sound like therapy or maid intervention all of us prevention our

prevention efforts when we are going you know of course they are my prevention as

before anything happens but once something has happened or is

likely to happen or then these are the kind of things that need to occur in

order to just stop things from going any theater

the messages put out in the community we've got to try and change the messages

so that people that are doing harm will seek help if we continue to say what our

message is like being them all and put them on a bomb island somewhere it

doesn't help the 9 year old young person that we're waiting with who hears

concerning sexual ideation those sort of messages what they do is they push them

behind you underground what we want as we wonder behavior to come forward and

coming out and we want people who are perpetrating a get out so that I think

they create more victims so it's out of the prevention way so just conscious

that we don't have that much time left and I know but link to that about that

message about and people reaching out for help is that there's probably people

watching this who might be worried about friends family neighbors workmates

either that they might be hurting somebody in their farno or their the

place where they live or that they might be experiencing home so I'd love it if

you could share some of your wisdom with us about what people can do from their

homes or in their workplaces if if they have either of those worries or concerns

and I'll let's do the jump in again because you did it so nicely last time I

suppose in terms of what are those kind of initial baseline messages we all know

that if you think someone is currently being harmed and unsafe then you call

the police you know if someone's currently at risk of harm we have really

great concerns then I'd really encourage people to call the police that support

knowing that in many in the vast number of cases when there is police

intervention that will be linked with service support so sometimes that can

feel like a really big call to make but I think that we know when you have those

concerns when it's really dangerous that we make that call and I think like we're

saying here is that we also want to be intervening earlier and to providing

people with support earlier so that we can change those behaviors and increase

the well-being of everyone in that picture and so we're looking out for

some of those signs in terms of people having maybe their ability to connect

with you being increasingly controlled you aren't able to engage with them in

the same way that you did previously you know a lot of this time especially when

we're talking about sexual violence we aren't going to see that harm happen

so we're looking at different ways else reading that person that we concerned

about we might see the way that they control their life and you can teach

them start to get smaller and smaller and that that might make us feel in a

position to have a conversation around what's going on

and again these situations are really complex and nuanced and and a lot of us

don't have the skills on hand to immediately do the right thing and we're

worrying about doing the right thing I'm so reaching out to an agency like one of

ours in your local community just to have a conversation to unpack some of

your concerns to even you know with roleplay with

Oh what is this how do I broach this how do I raise this in a way that leads them

know that I'm a safe person to tell that lets them know that I'm going to hold

the confidentiality and their dignity close to my heart that lets me know that

this isn't about punishing people it's about ensuring that everyone can live to

be a full safe potential you know it's really hard for us to to do that in

isolation and I would really encourage people to to not try and come up with

all of those ideas alone reach out to other people in your community who you

think might be having these courageous conversations as well reach out to your

local experts because those are just some of the most fantastic calls to get

because we can't give in to every time but we would love to increase the skill

set of every New Zealand family so we can have those great conversations so

that would be that would be my feeling to say I'm just thinking too you know

we've been talking to other money services around them or to and

particularly in some of the very remote areas where there aren't any social

services physically on the ground there and there's really poor access to both

phone lines or internet or anything of that sort

so what we've had some feedback from and I think this is awesome is that some of

them are I have opened their doors and have somebody there all through the day

just present via and so that people can come in and use the phone tomorrow

for whatever reason so not just crisis so nobody is suddenly identified because

they've got a crisis so the using of the phone if your life is normalized and and

it's available so there particularly is you know where hanya and in a crisis

situation and they need to get out and it's not and may just not be safe for

them to run from their home or not beep they may not be able to do that

because the remoteness then they can use that as an option so I just really

just want to put that out there so that people can take that back to their

communities it may be something that the more I can do as well I just think it's

an awesome awesome option you know people are thinking and emotive ly here

I think I think just one last thing Jean is for us as services one of the things

that has benefited me personally professionally in our service is

connecting with the other services because you know we experienced the

effects of a pandemic just like our following communities say sharing with

each other the effects on ourselves there's a comedy rejuvenating effect and

we'll found it really useful and if we were in a healthy space at this time now

people can be in a healthy space

I think one of the things I'd love to see us keep from this whole lockdown

experiences that sense of care that we so living and dwelling within LTI you

know it has been a hallmark of our experience under lockdown is that we

have thought about the most vulnerable and we've thought about the elderly in

the and the unwell and because that's why we've all locked ourselves away and

I would love to see us continue to strengthen those bonds across far know

and across communities because actually that's what turns everything around and

we've had to be innovative and you know we're going to need to keep doing that

and it's a shame that it takes a pandemic for us to sometimes be pushed

into this space because this we live with us all the time so I really hope

that that sense of utter ha that we've it's carried us through really continues

on yeah I agree I agree Russell I mean our community response our civil defense

with most of the community agencies including the DHB MSD have all linked to

the community and so we found that really better responsiveness really

helpful and tumors are spreading the load you know the food day now

medication gay now the call for help around PPE gear which I think was

absolutely terrible responsible us on the ground to get protective gear was

really difficult but overall the response from the community free civil

defense was was just being testing that response I think the other one was kind

of mentioned that as the you know there multiple ways to get that we are already

no health get hold of people and we've been covered 19 has been really good

keeping those messages out how you can contact someone immediately and when

we've really haven't used crisis for a long time we're an immediate response

service and that's what we do we respond to their situation right there and then

as as required and so I think yeah like between term 1980s pandemic

our far know had been resilient and have demonstrated that we've coped and

managed really well that our access to our supermarket was our see our bush our

gardens and that most of all they kept us was a little hard for each other you

know farmer Kentucky is still strong to see families coming together having fun

laughing and enjoying each other's company has been really great of well

communities and all Teodor

or with it I mean I've heard in that some clear hopes for what we might carry

forward in terms of our future outs as we move through this pandemic I'm just

wondering if um anybody else wanted to add a quick idea before we go to the

questions for what you want to see change permanently from this situation I

think I think from mari-chan the way forward is back

meaning connecting to Martone are those old knowledge is passed down to God as

forward one example is practicing as Carolina's mentioned practicing Navarro

ha which includes compassion and care for each other I think it's really

important not just for our community but for us as services so that we share in

this together my final word on it would be that we need to be the society that

we want to live in and we need to decide as a nation that we no longer want

violence to be a hallmark of who we are you know and we need to do that

individually and we need to do that collectively and it's when we're going

to start seeing a change and there's lots of things we can be doing this

individuals I think that what covered 19 has really made us think about is that

immediately we were all thinking about access issues and barriers for everyone

and something that I think we always hold in our hearts when we do this work

is we've almost normalized or become complacent with the idea that only you

know 20% or so of the harm out there gets either reported to police or comes

to meet us for their healing and recovery and I always hold in my heart

that 80% of people help their or the class majority of survivors limnia with

the strong resiliency and other support creating their own pathways towards

recovery and so enjoy talks about those really innovative mulai and different

community groups that Walden's other people who have just been

on that front line outside of our sector I think about ways we can share our

expert knowledge with all of those other groups because we know that we just

can't we can't reach everyone and so I think you know it's made us think a lot

about that connection with local community groups getting those messages

out there and being really creative and open to all of the different pathways to

healing that will suit all about the friend groups of people I mean I think

that that's one of the challenges not challenges one of the opportunities for

our sector and our government partners moving forward to share their expertise

to get as many families on board to create pressure Metro versus talking

about living in the museum that we want to live nice thank you all I've just got

a couple of questions here um though it does feel like we should just sit with

the profound Izzi of your reflections just like I think you know they were

offering things that I really do genuinely feel the hope of so okay

moving on to the questions so as the first one is as we continue to live in

our bubble for a foreseeable future does that mean that we're looking at

different models of service delivery to address sexual violence and domestic

violence

yeah the contact is obviously going to change the effect but also the way we

contact can change their dynamic dynamics of what's occurring - so how we

communicate that whether via digitally with us by phone and that how we

conveyed it miss which is really critical at this time so yeah but

obviously there are going to be restrictions around do it face to face

and things like that but ideally I guess we will be hit in a direction where at

some stage it's not something you can have over the front of the fence keeping

three more three meters apart in the middle of the street for some of our fun

oh that's certainly week we can find we are finding ways of being creative

around with what we have I come back to the ranch ID I think

Razzles completely right you know there are mode of delivery is going to be

different maybe that even when we're able to meet again it we might get a bit

of reach with some groups of people by remain remaining and the kind of audio

visual field if you like so yes so it's interesting I think there'll be some

really interesting findings out of all of us it's one that's been it's been

brought to our attention through some of our services I noticed a few and this

links to the second question a few of you mentioned that some people you're

calling instead of engaging digitally so I via survivors that and your

organization's have been supporting with who are uncomfortable in that digital

space either from past experience or just they don't have the technology and

do you and do we know how many people don't have access to the Internet

oh you know most most of the ok-jung has just written off some of the phone or

even over on the East Coast Braves randomly just written off you can't cut

the phone line and I say a phone line not a not a mobile phone is one of the

only ways you can get in there and they come back to you you know there's a way

you can convey your voice and their fella message they can change a dynamic

really quickly but it's how do we as practitioners convenient message in a

way while a crisis around them is happening get a mother in a car park

with five of their children trying to do the shopping on two hours out from the

lock down and just the phone call of of me calling her in that moment while she

was ready to hurt someone in the supermarket or standard a line for an

hour just let her know that we're thinking about here in that moment so

trying to understand how understanding how far no well about

where they might be at their particular moment and making that that call and

conveying that you'll deal with them and yeah just don't bring some card back to

it it may be to restrictions continue for some time and we're not able to meet

in the ways that we might normally they need to become more of a funding

response so that were able to she provide and able to actually get

reception longer-term rather than like there is some short-term response but in

the longer term that may need to be I know were you going to say something was

that well I think what Joyce said with really on point you know the government

has given us a MSD has given us some funding and one-off grant to help

survivors and sometimes it's gonna look like things we wouldn't normally be able

to do like how say that Wi-Fi or do the grocery shopping or help with

accommodation and you know like it's great to have those resources that we

don't usually we're not usually I want to do that sort of thing and it's you

know I think as Caroline said that will be gone that will go fast because the

need those here in demo you know it's often this comes down to people's

resources you know I so really pleased to have that there'd additional funding

and the other thing I was going to say is for some people digital was great and

the people it's just not and you know I'm really conscious of the people that

have dropped off and because they don't want to do zoom or they can't and it

doesn't work for them so we're going to have to keep thinking and as we cause it

were in this for a while I think and we're going to have to keep thinking

about who are those people that were not reaching I really love what Carla had to

say about that what about the eighty percent you know and so that's a real

you know something we'll all be thinking about thanks were bets

all we've got time for this evening but I just want to thank everyone who tuned

in for this really important conversation and I hope everyone found

it insightful and I really again just massive thanks to the panelists who

joined me today for your contribution to the conversation but more importantly

the work that you're doing in our community and the the points for us to

hang on to all of us to hang on to in terms of holding a new way of working of

connectedness of community of love of non-violence that we can choose together

to create for our future that will last but all of us so I just want to thank

everyone again and now close off with a cover here and then let people drop off

as they'd like so if I could take Idaho you did it like

a taco - hi kitties Hong Ki remark in Akina

cute qiyamat haritaki Tai yaki annotated Korra he'd kill a hooker a ho whoo

t-pain moly order your day everyone