hi there I'm Mary Kirby with runway girl
network and you've landed on PaxEx TV
Iin this episode we're going to look at
the seat crunch that is happening on
aircraft around the world as airlines
tighten up seat pitch and seat width
there's a devolution occurring in
certain economy class cabins and our
deputy editor John Walton joins us from
Japan to discuss this issue but first a
word from our sponsor Panasonic avionics
John American Airlines recently
announced that its new Boeing 737 max
narrow-body aircraft are going to
feature three rows with 29 inch pitch
that's kind of tight for legacy airlines
the big question I guess is how low can
they go. Well that's a really interesting
question isn't it I mean you know we've
seen concepts in the past that Aircraft
Interiors Expo for example of saddle
seats and seats facing each other which
means you can cram people in at 27
inches we'd sort of flip down seating
now one of the things that I'm concerned
about of course is the safety aspects of
this are you going to be able to
evacuate people from an aircraft full of
28 inch pitch seats that's that's
something has been studied
enough by regulators by seat makers and
by air framers. Regulators are accepting
simulation testing to show that
passengers can evacuate from these
aircraft and they're not they're not
demanding real-life evacuations and is
this something we should be concerned
about? One of the issues with the
evacuation side of things is that the
air framers are using people who are not
the average mix of passengers so an
Airbus did the a380 evacuation for
example they use a mix of staff members
and gym members in the local area now
that's not your average mix of
passengers you know it's not the
families and it's not got kids it's not
got old people it's not got people with
reduced mobility and it's not even got
the amount of hand luggage that people
are carrying aboard flight these days
you know British Airways permits 23
kilos of hand luggage other airlines
don't even have a hand luggage weight
limit as long as you can lift it into
the bin yourself you're fine that's not
really something that's been adequately
in my view tested in the real world to
ensure that passengers are safe in the
event of an evacuation frustrating thing
from a safety perspective is that flying
is the most safe form of transportation
in the world and the industry has done a
great job in making the overall flight
experience incredibly safe
and it's frustrating that the industry
does rest on those laurels when it comes
to the cabin interior. I wonder if we'll
see a renewed push from regulators on
this front
you know the FAA has said in the past
that it would be looking at potentially
doing some real-life evacuation testing
and the last time we checked in with
them at least so here's hoping that that
moves forward with their Medical
Institute more broadly regulators have
had a lot to say lately about passenger
comfort and the passenger experience
here in the United States United
Airlines of course that recent horrific
dragging incident prompted lawmakers to
discuss the issue in a recent House
Transportation Committee hearing John
did you get a chance to check this out? I
did not no one ever got unelected for
saying mean things about the airlines
right that and that was very much the
tone of this hearing the the problem is
that the aviation industry really does
not want or need Congress to come in and
impose regulations but the industry is
not doing enough to self-regulate in a
number of areas around passenger
experience around customer service
around the the rise of bundling and the
ancillary side of things there are a lot
of people who consider that the airlines
are doing bates and switch around pricing
right now and we know different we know
that the airlines are doing all sorts of
interesting things are unbundling and
ancillary options but to normal passengers
that doesn't look like that and there's
a big risk that if the airlines don't
really start taking a look at what their
business model is in terms of how they
interact and how they position
themselves with regard to passengers
that regulators in the US or the
European Union or even Australia will
come in and say look this is not this is
not something that you're gonna be able
to do anymore
and and that will be an external shock
and it's a big risk for the industry
well thanks so much for joining us John
to talk about this really important
issue of course we will be paying very
close attention to how things
evolve in the passenger experience
space to our watchers out there join us
again next time for the latest news on
the passenger experience.