Racks rolling in or out the dishwasher on their own
are a result the dishwasher not being level.
This is an installation issue, not a dishwasher issue.
Normally, leveling issues are addressed by the installer.
If you want to level the dishwasher yourself,
this video will describe the appropriate procedure.
Please also reference the steps outlined in the dishwasher installation instructions.
All models have a toe-kick that will need to be removed
Additionally, models with a throw latch have an access panel
that must be removed before leveling can occur.
You will need a quarter inch nutdriver
or a Phillips head screwdriver to complete this process.
1. Begin by turning off the power to the dishwasher at the circuit-breaker.
2. Put on gloves to protect your hands.
3. Gain access to the leveling legs
by removing the lower panel or panels from your dishwasher.
Models with throw latch have two panels,
an access panel and a toe-kick panel.
Remove the access panel and toe-kick by unscrewing the two screws,
located on the top of the access panel, with the quarter inch nut driver.
Then, remove the two screws below the access panel.
Set both panels aside.
Models that do not have a throw latch only have a toe-kick panel.
Remove this panel by unscrewing the top two screws holding it in place.
Set this panel aside.
4. Remove the two countertops screws
from the underside of the cabinet using a Phillips head screwdriver.
5. Remove the lower rack from the dishwasher.
6. Place a level on the rail that the rack rolls along
to check if dishwasher is level from front to back.
7. Place a level on the door to check that the dishwasher
is level from left to right.
8. Adjust the leveling screws using your fingers
or an open end adjustable wrench.
One at a time, until the dishwasher is level both front to back.
and side to side.
To adjust the back legs, pull the unit forward
to distribute the weight towards the front.
To adjust the front leveling legs,
push the unit backwards
to distribute the weight of the unit
onto the back legs.
9. Place a level on the rail that the rack rolls along to check if the dishwasher
is level
from front to back.
10. Place a level on the door to check if the dishwasher is level
from left to right.
11. Make sure that the door fully closes
after you've determined that the dishwasher is level
by ensuring that it does not hit
the top or side up the cabinet.
12. Replace the 2 counter-top screws from the underside of the cabinet
using the Phillips head screwdriver.
If your model has a throw latch with two panels,
an access panel and a toe-kick panel.
Replace the two access panel screws,
located on top of the panel with the quarter inch nut driver.
Use a quarter-inch nut driver
or a Phillips head screwdriver to replace the two screws
below the access panel.
Models that do not have a throw latch have only a toe-kick panel.
Replace both toe-kick screws.
Replace the lower rack.
13. To determine if leveling was the issue
open the dishwasher door to make sure that the dishwasher rack
does not roll in or out on its own.
14. Restore power to the dishwasher at the circuit breaker.
Checklist:
1. Turn off the power at the circuit breaker before you begin
2. Wear gloves to protect your hands from edges.
3. Level from front to back
and side to side.
4. Ensure the dishwasher door closes properly after leveling.