Practice English Speaking&Listening with: Leveraging Technology in an Emergency Scenario

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Over the past several weeks, we all have been inundated with the growing concern over COVID-19,

better known as the Coronavirus.

With confirmed cases and deaths in multiple countries around the world, organizations

are beginning to assess any and all tools at their disposal to limit operational disruption

while simultaneously taking steps to ensure the wellbeing of their workforces.

Many of these solutions are technology based and are applicable across industries.

According to guidance from the Centers for Disease Control (CDC), individuals showing

signs of infection should be separated from healthy populations until symptoms subside.

In light of this, companies such as Google, LinkedIn, and Microsoft have encouraged employees

who can work remotely to do so.

Others, such as Twitter, have directed all staff to work remotely, while Apple, went

as far as to temporarily close all of their China-based retail locations.

Many industries, which do not have the luxury of keeping all their employees at home, still

have options for limiting face to face interaction, and therefore the spread of the virus.

While many organizations already use some sort of virtual conferencing software to hold

meetings and engage with clients, this technology can be applied to other processes as well.

First, from phone screenings to virtual interviews, virtual conference technology can be leveraged

to accomplish the same activity without the risk of transference.

Second, although onboarding has traditionally been done in person, some organizations may

be able to convert parts, or all, of these processes to a virtual platform.

Digital copies of new hire forms and policies can be sent ahead of time to supplement the

virtual training.

Third, rather than having all employees gather in the same room, consider holding your large

meetings virtually to reduce face to face interaction and the spread of any illnesses.

According to the Wall Street Journal, major Hospital Systems and Insurance Carriers are

rolling out their own Digital Health Assistants and Nurse Hotlines to reduce the need for

in-person care.

These technologies can be leveraged by employers and employees to reduce operational disruptions

and contact with co-workers and/or the general public.

Remote workers, especially those who are not accustomed to it, can struggle with some basic

logistical considerations and there are ways an organizations IT department can help.

Some individuals may not have printers or scanners at home, disrupting their ability

to sign and send documents.

Electronic Signing Software can help alleviate that.

Electronic expense platforms can assist in facilitating the capturing and reimbursement

of expenses, preventing employees from having to physically be at the office.

Keep lines of communication open.

Encourage employees to contact IT with any questions or concerns they may have.

This may cause a strain on your IT team, but will help limit operational disruptions for

your work at home staff.

For more resources, please visit our website at

You will find multiple articles as well as a free, virtual training course.

Additionally, for organizations experiencing operational disruptions, shutdowns, or absenteeism,

Employers Council offers remote payroll processing and administrative support services.

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