welcome back to my channel I'm Matt the creator of Airbnb uncovered dot com and
Airbnb sooo browse on this channel I uncover some of the best kept hosting
secrets as well as share with you everything that I've learned after
hosting over 3000 guests one of the biggest concerns are concerns on any
host mind is parties in their home and this is a legitimate concern it's one
that we all have to deal with as hosts there are ways to prevent parties from
happening and on this week's episode I'm gonna show you exactly what they are
preventing parties along with other strategies to become a reliable and
responsible host is what this channel is all about I post a new video every
Tuesday and they're always geared towards helping noot noot house attract
the best guests earn more money and ultimately become a
super host if you're new to my channel please subscribe and click on the
notification bell if you're enjoying my videos please hit the thumbs up button
doing both of these things boosts my results in the youtube search results so
that we can reach more hosts together while the large majority of guests on
Airbnb are lovely and respectful people there are a few bad apples out there the
home sharing community is no different than the community that you live in most
people where you live are likely friendly and respectful but there's a
few questionable ones around town our job as hosts is to ensure were only
hosting the friendly ones hotels are equipped to monitor activity in their
rooms but as Airbnb hosts were often not we
generally don't have the luxury of a front desk staff member on duty 24 hours
a day seven days a week and we also don't have a security team at our
disposal the very existence of our community of home shares depends on us
getting this right I'm sure you've no doubt seen at least
one news story about a big party that happened in an Airbnb these parties
leave the host devastated the neighbors annoyed and angry and the community
concerned it's these types of news stories that push lawmakers to restrict
Airbnb and place rules on home sharing a few weeks ago I did a three-part video
series about attracting the best guests and avoiding the worst ones you can
check them out here here and probably here in this week's video I'm going to
get very tactical about what actions you can take today to prevent a party from
breaking out in your home I'm gonna go over four key areas the first is access
control the second is real-time monitoring from a distance the third is
checking and enforcement and the fourth is vetting in this video I'm going to be
referencing different types of devices that you can buy to protect your home
against unauthorized parties to help you along I've written up a list of the of
these devices and you can get it from my website I'll link to the list in the
description below this list is simply the most commonly used devices I've seen
in my research over the years and it's also the ones that I use in my listings
I'm not affiliated with any of these companies and I won't be earning any
Commission if you decide to purchase them the first area is access control
and this means controlling who has access to your home and when you have a
few options here if you do an in-person check-in then you have the ultimate
control of who you give your keys to for many hosts though this is impossible so
we use some kind of key exchange or technology solution the de-facto for
many hosts is a lockbox if you're using a lockbox make sure you change the code
often to prevent past guests from coming back if you're looking for a more secure
solution you can check out some of these smart locks on the market they either
grant access via a unique keycode or grant access via an app that
the guest downloads to their phone prior to their arrival the advantage of using
a smart lock is that since the locks are smart they're sending information about
when the door is locked unlocked and in some cases when it's
opened and closed I use smart locks in most of my units I can tell you that
after monitoring the activity of about 3,000 guests a guess is up to something
they're not supposed to be doing when they're locking and unlocking the door
numerous times over a short period of time I like smart locks because they're
non intrusive and can provide helpful information not related to ensuring a
party isn't happening they tell me if a guest has checked in
or not and I also know when they've checked out the second area is real-time
monitoring again here there are a few options if you live close enough to your
listing that you can easily check on it in person to see what's going on then
this is the best option but a more common scenario is that for the host not
to be on site or nearby for these hosts we need to use technology to monitor how
things are going in real time the best solution here is to have a video camera
pointed on every door to your home this way you can see who's coming and going I
am 100% against having video cameras inside your home guests deserve their
privacy and I believe that seeing who's coming in and leaving will give you
enough information to properly monitor your home video cameras on the exterior
of your home is the ideal situation but sometimes it's not possible especially
in condo complexes where private cameras are not permitted in the hallways in
this situation we need to turn to noise monitoring devices again there are a few
different options out there but all of them basically do the same thing they
monitor the noise level and they do not record the calm
stations of your guests by monitoring the noise level these devices are not
intruding on the guests privacy if noise reaches a certain level then these
devices send an alert to your phone with access control and real-time noise
monitoring in place all that is left to do is check on things if you're alerted
the number one thing you can do to prevent a party from happening is to
actually go there I don't believe it is simply enough to send a guest a message
when you receive an alert that things are getting too loud or you notice
strangers entering your home on camera or you see that the door is being opened
and closed repeatedly over a short period of time I recommend that you or
your property manager actually go over to the listing and check on things I'm
going to bet that if your guest has set off more than one of these thresholds
you're going to want to evict this guest and put an end to whatever is going on
in extremely rare situations it may not be safe for you to put an end to
whatever is going on so please don't put your safety in danger call the local
police for help but if you're following my methods this type of situation is
probably never going to happen to you and I really hope it doesn't if you
worry that the police are taking too long because perhaps your situation
isn't that serious or maybe you're not comfortable calling them then I
recommend keeping the number of a local security company on hand I know of a
local host who had trouble getting her guests to leave once she googled private
security officers and within a couple hours she had Hey six-foot-two
large and scary man on her property enforcing her directions without further
incident the guests left soon after I can't do a
video on preventing parties without stressing the importance of doing a bit
of checking before agreeing to host a guest I went into this very topic in
detail in three part series on avoiding the worst
guess so if you want to know more please check out those videos but briefly
setting your house rules and properly understanding a guests intention will go
a long way to keeping your property safe and secure before we wrap up I need to
point out that whatever monitoring devices you have on your property need
to be outlined on your listing even if it's just a smartlock Airbnb wants
guests you understand how your home is set up including any cameras or noise
monitoring devices there is the also the added benefit of deterring would-be
partiers from booking your listing since these items are noted on your
listing page you can also reference them in any messages that you're having with
guests that you're not comfortable hosting I know that you don't want to
have an unauthorized party in your listing but it's too easy to say that
this will never happen to me please heed my warnings and make the investment in
at least one of the party prevention devices there's a list of the most
commonly used devices on my website and the link is in the description below
this list is entirely for your benefit and I'm not affiliated with any of these
companies or earning a commission from the sale of any device
my recommendation is for you to invest in an access control and a real-time
monitoring device I hope that you never have to use any of these but at the very
least you can use them as a deterrent to prevent would-be partiers from booking
your listings I hope this video put some of your hosting stress at ease if you
enjoyed it please give it a thumbs up and share it with your fellow hosts
together we can build a community of responsible and reliable hosts that
refused to allow unruly guests ruin the home sharing industry together we can
put an end to the headlines about parties happening in Airbnb s I hope
you're already on board with this goal and have subscribed to my channel
but if you haven't please subscribe and click on the notification bell so that
you'll be alerted when I post a new video thanks again for watching and
until next week bye for now
you