The full form of BPO is Business Process Outsourcing.

Business Process Outsourcing (BPO) is a subset of outsourcing that involves contracting the operations and responsibilities for a particular business process to a third-party service provider.

As a Business Process Outsourcing partner, TaskUs provides customer experiences and back office operations for our clients. However, we provide so much more than just Business Process Outsourcing. We are your partners in scale. We take the heavy burden of these tasks to allow you to focus on your core competencies and true innovation.

As our website illustrates, we have an innate ability to help companies reach unlimited heights. Through brilliant people, innovative technology and operational excellence, TaskUs’ Business Process Outsourcing is the rocket fuel that helps power, support and guide our clients’ starship.

In today’s digitally disrupted market, where traditional revenue sources are becoming more elusive, sustainable growth requires a new operating model one that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.

An operating model that harnesses new and innovative technologies including artificial intelligence, distributed ledger technology and quantum computing to continually push the boundaries of today’s processes and business models.

Accenture Operations makes this possible through our human-machine operating engine – SynOps, which synthesizes the optimal blend of people, process, and technology to help clients rewire their organizations with a new, more connected operating model—one that creates hyper relevant customer experiences, heightens collaboration among both internal groups and external partners to drive successful and sustainable growth.

Organizations engage in business process outsourcing for two main areas of work: back-office functions and front-office functions.

Back-office functions — also referred to as internal business functions — include accounting, information technology (IT) services, human resources (HR), quality assurance (QA) and payment processing. Front-office functions include customer relation services, marketing and sales.