Client vs Customer: What’s the Difference?

December 07, 2024
Client vs Customer: What's the Difference?

Client vs Customer: What’s the Difference?

Understanding the Difference Between “Client” and “Customer”

In English, “client” and “customer” are words that are often used when talking about people who buy things or services. But they do not mean exactly the same thing! Let’s see the difference and how we can use them.

History of the Words

The word “client” comes from the Latin word “cliens”, which means a person who follows or relies on someone for safety or legal help. Long ago, a client was someone who needed and got advice or services.

The word “customer” comes from the old French word “costumier”. This means a person who buys goods. A customer is anyone who goes to a shop to buy things.

How to Use Them

A customer is someone who buys goods or products, usually in a shop or store. A customer might come in once or many times.

A client is someone who needs special help, services, or advice and often has a deeper, ongoing relationship with the person providing the help. Clients usually get advice or professional services.

Trick to Remember the Difference

  • Think of a “client” as someone who comes back for ongoing services and advice.
  • Think of a “customer” as someone who comes in to buy goods.

Example Sentences for “Customer”

  1. The customer buys milk from the grocery store.
  2. The shop has many customers each day.
  3. A happy customer told her friends about the new bakery.
  4. The customer waited in line to pay for his items.
  5. The store offers a discount to regular customers.

Example Sentences for “Client”

  1. The lawyer met his client to discuss the case.
  2. An architect designs houses for her clients.
  3. The counselor helped his client solve problems.
  4. The client’s business plan was very detailed.
  5. She has been a client of the salon for five years.

Summary

In simple terms, remember:

  • Customer: Someone who buys goods or products. More about shopping and buying.
  • Client: Someone who gets help, advice, or services. More about ongoing relationships and advice.

Knowing when to use “client” or “customer” helps to be clear in communication! This understanding is useful in business and social settings.