Securitas values adequate recruitment and training. Therefore we have for instance our own CBT training system for X-ray operators.

Quality

We consider quality and compliance to national and international regulations of the utmost importance. We therefore:

• train staff continuously
• conduct inspections and audits
• employ our own certified EU and ICAO auditor

Passenger experience

Securitas focuses particularly on the Passenger Experience through:

• specialized training
• conducting mystery guests visits
• performing customer surveys
• conducting interviews with passengers

Process optimization

Securitas has developed its own IT tools to optimize the security processes at airports. For instance a tool to simulate various throughput models. Based on flight schedules and passenger flow forecasts we can realize maximum efficiency and positively influence waiting times.