The Full Form of RTV is Return to vendor.

An established process, return to vendor refers to when a user or retailer arranges the return of goods to a vendor. A user, for instance, may initiate a return, sending the product to the retailer where they purchased it. The retailer then forwards the product back to the vendor. Or the user may receive a shipment label that directs the product to the vendor instead of the retailer.

In response to an RTV, which may result in an exchange, refund or replacement, the retailer or vendor will usually inquire why the user is returning a product. A few of the most frequent reasons include product defects or errors and delayed shipments. Depending on the company’s return policy, they may charge the user for return shipping and restocking costs — in most instances, however, the business loses money.