The Full Form of UTS is Unreserved Ticketing System.

Of the more than 25 million passengers that travel daily on the Indian Railways, 53% are suburban passengers. Another 32% passengers travel unreserved in the “general” class. Tickets for these 21 million passengers journeys a day are provided by the computerised Unreserved Ticketing System (UTS) of the Indian Railways.

A majority of the suburban journeys are covered by Monthly Season Tickets (MST). The remaining suburban tickets, and all non-suburban unreserved tickets, are single-use Journey Tickets.

The Indian Railways sells MST and Journey Tickets through the following modes:

• Thin Client based Unreserved Ticketing System, that are capable of working offline.
• Dumb Terminal based Unreserved Ticketing System. This is a server based system that requires a network connection to operate.
• Automatic Ticket Vending Machines (ATVM), which are passenger operated kiosks that accept contactless smart cards.
• Thin Client based Smart Card Recharge terminals, which can dispense and recharge ATVM smart cards, apart from selling UTS tickets.
• Dumb Terminal based Jan Sadharan Ticket Booking Seva (JTBS) counters, which are run by entrepreneurs outside the Railways premises.