The Full Form of MAPA is Management of Actual or Potential Aggression.

The Management of Actual or Potential Aggression (MAPA®) training programme has been designed by Crisis Prevention Institute (CPI) to enhance learners’ understanding and management of disruptive, aggressive, and/or violent behaviour and aims to ensure that learners involved in handling crisis situations, which include disruptive, challenging, or violent behaviour, can maintain the Care, Welfare, Safety, and Security^SM of all involved. The programme will be delivered to learners within a legal and professional framework consistent with current national standards, organisation’s policies and guidance, and current research, as well as recognised best practices.

The ultimate focus of this training is to ensure that learners gain the essential knowledge, skills, and confidence to prevent, decelerate, and de-escalate crisis situations so that restrictive practices can be avoided. Additionally, this programme will ensure that learners have the necessary skills to manage risk behaviour when it does occur, using a range of MAPA® physical interventions that aim to minimise risk without damaging the professional and supportive relationship learners have worked so hard to establish with the clients in their care.